All returns must be approved before mailing back to us. Please email within 14 days of purchase for your return to be approved. All returns must be unused and in the original packaging, exactly as the item was received.

ALWAYS INCLUDE YOUR RETURNS FORM INSIDE WITH RETURN PACKAGE. If no invoice is provided this will delay returns significantly as we won’t know you’ve returned the product.

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We offer FREE RETURNS via the Royal Mail for parcels under 2kg. If you parcel is above 2kg we don’t not currently offer free returns unless approved by our team.

If your item is above 2KG please return to the following address: GW Equipment, 53-54 Birtley Business Centre, Birtley, DH3 1QT

Click Here: Returns Form Groomers World